Card sorting conclusions
Thanks to Gregg & Pete, we have a final answer to our new Readers' Corner term....
drum roll....
in the new Web World, Readers' Corner content will now be called "Find a good book."
Some staff were concerned that patrons wouldn't think of book discussions and literary events when they saw "Find a good book," but we did include those types of programs when we asked patrons to select the catagory they liked best. Here's a snippet from the card sort script:
"We aren’t testing you, and there are no wrong answers. We appreciate your time to help us identify good categories for the new Web site.
One of the features of the new Web site will include reviews from patrons, recommended books from library staff, lists of great books to read, best sellers, award winners, information on book discussion groups, literary events, and more.
When you look at the following terms, which of these phrases would you click on if you were interested in finding that type of information (reviews, best sellers, award winners, recommendations, etc…)?
If you don’t see a word you’re looking for right away, simply tell me what word you would expect to find."
Thanks again to Gregg & Pete for testing patrons and staff at Gardner, Shawnee, and Cedar Roe!
For those of you interested in usability studies in general, the interesting thing is that on most occasions, the results are usually showing after the 4th or 5th participant, and those results (consensus, no consensus, etc…) usually stick no matter how many more people you test.
This is one of the main reasons why we don’t normally do intensive usability studies (1+ hrs on the actual interface or a paper interface) on more than 4-5 people per round. Most of the studies on usability testing say that the basic breakdown of what is working and what isn’t working is going to be evident after the 4th or 5th participant, and the results won’t change much as you add more participants.
In this case, “Find a good book” had a strong consensus after testing 5 patrons at CRL…as Gregg and Pete tested more folks at different locations, the percent of consensus didn’t change. Check
drum roll....
in the new Web World, Readers' Corner content will now be called "Find a good book."
Some staff were concerned that patrons wouldn't think of book discussions and literary events when they saw "Find a good book," but we did include those types of programs when we asked patrons to select the catagory they liked best. Here's a snippet from the card sort script:
"We aren’t testing you, and there are no wrong answers. We appreciate your time to help us identify good categories for the new Web site.
One of the features of the new Web site will include reviews from patrons, recommended books from library staff, lists of great books to read, best sellers, award winners, information on book discussion groups, literary events, and more.
When you look at the following terms, which of these phrases would you click on if you were interested in finding that type of information (reviews, best sellers, award winners, recommendations, etc…)?
If you don’t see a word you’re looking for right away, simply tell me what word you would expect to find."
Thanks again to Gregg & Pete for testing patrons and staff at Gardner, Shawnee, and Cedar Roe!
For those of you interested in usability studies in general, the interesting thing is that on most occasions, the results are usually showing after the 4th or 5th participant, and those results (consensus, no consensus, etc…) usually stick no matter how many more people you test.
This is one of the main reasons why we don’t normally do intensive usability studies (1+ hrs on the actual interface or a paper interface) on more than 4-5 people per round. Most of the studies on usability testing say that the basic breakdown of what is working and what isn’t working is going to be evident after the 4th or 5th participant, and the results won’t change much as you add more participants.
In this case, “Find a good book” had a strong consensus after testing 5 patrons at CRL…as Gregg and Pete tested more folks at different locations, the percent of consensus didn’t change. Check
posted by JCLWebTeam at 8:05 AM
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